Refund Policy

Last updated: September 1, 2026

Effective date: September 1, 2026

This Refund Policy applies to the TinyFleet Business subscription purchased directly from TINYFLEETPM LLC through TinyFleet PM and Stripe: $29.99 per month or $295 per year. It does not limit refund rights that applicable law requires.

1. Try TinyFleet before paying

Eligible new accounts receive a 30-day trial without providing a payment method. The trial ends without a charge unless you choose a paid plan and add a payment method. This gives you time to evaluate the Service before purchasing.

2. Monthly subscriptions

If the first monthly charge does not meet your needs, request a full refund within 14 calendar days after that charge. After this 14-day period, monthly subscription charges are generally non-refundable, and cancellation takes effect at the end of the paid billing period.

3. Annual subscriptions

For the first annual charge:

• request within 14 calendar days for a full refund; or
• request from day 15 through day 30 for a prorated refund based on the unused portion of the annual term.

After 30 calendar days, annual subscription charges are generally non-refundable except where required by law or where TinyFleet approves an exception under Section 5.

4. Renewals and storage changes

Renewal charges are generally non-refundable once a new billing term begins. If you believe a renewal occurred after a timely cancellation, contact us so we can investigate.

Additional storage is added only after you approve the change. Stripe may apply a prorated charge or credit when storage changes during a billing period, and the amount is shown before confirmation when available. Removing storage does not create a separate cash refund unless Stripe displays a credit or applicable law requires one.

5. Billing errors and exceptional circumstances

Contact us promptly about:

• duplicate charges;
• an incorrect amount or billing interval;
• a charge after a cancellation that should already have taken effect;
• a material, extended Service failure; or
• another circumstance in which a refund is required by law.

We will investigate and may issue a full or partial refund or account credit as appropriate. Approval depends on the facts and any rights provided by law.

6. How to request a refund

Email Tinyfleetpm@yahoo.com from the address associated with your TinyFleet account and use the subject Refund request. Include the account email, charge date, amount, invoice or receipt identifier if available, and a short explanation. Never send a full payment-card number or password.

We will acknowledge the request and respond without unreasonable delay. If a refund is approved, Stripe returns it to the original payment method. Your bank or card issuer controls when the credit appears.

7. Cancellation

An account owner can prevent future renewals through Settings -> Manage Billing -> Open Billing Portal, which opens the Stripe Customer Portal. See the Cancellation Policy for details.

Contact

Refund or billing questions: Tinyfleetpm@yahoo.com